FAQs

How do I return or exchange an item?

If your August Reign item isn't working out for you, we are more than happy to refund as long as your item is in original condition (tags attached and no visible signs of wear) and isn't a clearance sale item. Please note that we do not do direct exchanges as stock varies. 

Can I make changes to my order?

Here at August Reign our team packs and process orders quite quickly! So unfortunately changes to your order cannot be made after placement of order.

How long does it take for you to restock items?

We restock items regularly so if your item you've been eyeing out is out of stock! Don't panic! Sign up to our email newsletters and we'll let you know when its back in stock (usually 1-3 weeks)

What does PRE-ORDER mean and how does it work? 

Products on pre-order, what it means is that the item is not yet available for shipment. Pre-order items usually are delivered within 1-4 weeks. 

 

If you have any other questions please head to our "Contact Us" page.